Safety Policy
Our safety approach on trail: pacing, weather decisions, and what we expect from trekkers on multi-day routes.
Ha Giang Trekking is operated by Hanoi Travel Mate Co., Ltd., a licensed Vietnamese travel company.
Trekking in Ha Giang involves steep terrain, fast-changing weather, and remote villages. Your guide sets pace and route decisions based on conditions on the day.
- Weather-first decisions — we adjust timing, change route segments, or turn back when needed.
- Pacing and rest — breaks are part of the day, especially in heat or on ridge ascents.
- What to bring — footwear with grip, rain layers, and warm layers for ridge routes.
If we cancel your departure for safety or weather before you travel, we offer a full refund or reschedule. Comprehensive personal travel insurance is not included in programme or tour prices — we strongly recommend that guests purchase their own insurance covering trekking, medical treatment, accidents, emergency evacuation, repatriation and trip cancellation. See each programme or tour page for Includes, Excludes and Good to know. If you're unsure which route fits your fitness or the season, enquire with your dates and we'll recommend the safest option.