— Travel policies
Payment Policy
Payment on Ha Giang Trekking is handled off-site after your departure is confirmed — nothing is collected or stored on this website.
Ha Giang Trekking is operated by Hanoi Travel Mate Co., Ltd., a licensed Vietnamese travel company.
This website is for planning and enquiry only. We do not take payment or store card details here.
After you enquire, we confirm availability and share the payment steps for your departure directly. Payment method is confirmed after enquiry — we do not publish a fixed list of methods on this site.
Published extended journeys use a 30% deposit to confirm where those terms are listed on the tour page. Deposit and cancellation for hub programmes are confirmed for your specific departure before you travel.